Demurrage refers to the charges that a charterer pays to the shipowner (or other charterer) due to any unforeseen delays in the loading/unloading operations, which can affect the P/L of parties involved in the physical trade.
MAF Cloud provides a set of tools to help you better manage your physical trades and shipping logistics where demurrage and/or other claims are incurred, and these features and benefits are as follows:
Generates demurrage claims offset list without any data processing and just with a single click, allowing for easy monitoring of net claims and to prevent any outstanding receivable claims from being missed out.
Collects/Shares demurrage data directly from/with parties such as brokers and counterparties with the MAFLink function, which significantly reduce data entry workload and improve operational efficiency.
Allows access and storing of supporting documents (files) for each demurrage claim securely and conveniently via the MAFSpace function, and sharing of files with group members.
These will help you and your team to manage and collaborate on trade contracts more efficiently and effectively.
To access the 'Demurrage Claims' page, click 'Demurrage' from the navigation sidebar on the left.
TABLE OF CONTENTS:
In this page, you will be able to view all the claim records you have keyed in. Please refer to Table Settings for table functionalities.
To record the details of a claim, click on '+ New Claim' to add a new row.
To input your claims data, you may:
Note: You may choose to set up your Company Data page which provides you with the flexibility to control and manage your data (with drop-down lists) in the 'Demurrage Claims' table and 'Demurrage Calculations' page.
Click on 'Save Claims' at the bottom left corner of the page to save the details, a pop up message will appear to confirm the number of rows that have been updated to prompt you to check before you click Save to in case more rows have been updated unintentionally. To filter and adjust the columns to fit your data, you may refer to Table Layout Setting.
Please refer to List of Definitions: Demurrage Claims for the definitions of the items in the table.
Note: You may complete the 'Demurrage Calculations' page first and return back to this page ('Demurrage Claims') to input the timebar, notification and claims details.
Note: To receive an email reminder about the 'Full Claim Deadline' and/or 'Notification Deadline' of each claim, please refer to Email Reminder Setting.
For Claim Type, the first 3 letters of the word will appear in the MAFLink token (system must make sure it has at least 3 letters before the first dot and no spacing in order for it to work well).
Below is an explanation on how the Upcoming Legal Timebar/Upcoming Notification Timebar/Upcoming Full Claim Timebar can be derived.
For example, keying in 'Legal/Timebar Ref Date' as "01-Jun-2020" and 'Legal Timebar/Notification/Full Claim No. of Days' as "25" days will automatically generate 'Legal Timebar/Notification/Full Claim Timebar Date' as "26-Jun-2020". If today's date is "12-Jun-2020", the 'Upcoming Legal Timebar/Notification/Full Claim Timebar' (refers to the number of days between the 'Legal Timebar/Notification/Full Claim Timebar Date' and today's date) will be "14" days. This is a reminder to the user that it is the last day to issue a notification/send claim/make full payment to the claimee.
Term | Example |
---|---|
Legal/Timebar Ref Date | 01-Jun-2020 |
Legal Timebar/Notification/Full Claim No. of Days | 25 |
Legal Timebar/Notification/Full Claim Timebar Date | 26-Jun-2020 |
Upcoming Legal Timebar/Notification/Full Claim Timebar | 14 |
You can only add, edit or delete your 'Ports' directly in the 'Demurrage Calculations' page. 'Ports' reflected in the 'Demurrage Claims' table are for viewing only.
To edit your claim record, you may:
Click on 'Save Claims' at the bottom left corner of the page to save the details, a pop up message will appear to confirm the number of rows that have been updated to prompt you to check before you click Save to in case more rows have been updated unintentionally.
To view your claim record only (and not edit at all) and generate demurrage report as necessary, you may click on the "View Dem Claim" icon (represented by an 'eye' icon) under 'Actions' of the claim record that you want to view. You will be directed to view your claim records and its calculations and not be able to edit anything.
If you want to edit your claim details, click on 'Edit' at the bottom left corner of the page and you will be redirected to the editing page to make any necessary changes.
If you want to generate a demurrage report, click on 'Report' at the bottom left corner of the page.
This function allows you to duplicate all the details of a claim record and its calculations into a new record for you to edit the details freely.
You may:
2. Click on the 'Duplicate Demurrage Claim' button in the top right corner of the 'Demurrage Calculations' page. You will be redirected to edit the duplicated demurrage claim.
To generate a MAF Link token, click on the 'Generate MAF Link Token' button (represented by a 'key' icon). You will be able to share the token code with your counterparty to share the claim details securely. For more details, please refer to MAF Link (Demurrage & Other Claims).
MAFSpace allows you to conveniently and securely access and store supporting documents (files) for each demurrage claim in MAF Cloud and share the files with your group members.
Features & Benefits:
To upload/manage folders & files for each claim, click on the 'MAFSpace' button (represented by a 'folder' icon) on the row of the claim in the Demurrage Claims Table.
Once a user has created a new folder or upload files into MAFSpace, other users in the same group will be able to access and manage the files/folders of the same claims.
Please note that you can upload multiple files but the total size of the files uploaded should not exceed 100mb at any one time and there is no limit to the total number of files that can be stored in MAFSpace.
Functions:
Create Folder: Click on the 'blue folder' icon at the top right corner of the page and name your folder.
Upload File: Drag your file from your device's folder into the page or click on the 'black upload' icon or the '...' button at the top right corner of the page to upload your file. Once the file has been uploaded, the file will appear in the page.
Move File into Folder: Drag a folder/file into other folder or right click on the file and click 'Move To' and select the folder to move the file into the selected folder.
Delete Folder/File: Click on the file and right click on the folder/file and click 'Delete' to delete the folder/file.
Download File: Click on the file and right click on the folder/file and click 'Download' to download the folder/file into your device.
Rename File: Click on the file and right click on the file and click 'Rename' and rename the file according to your preference.
View File: Double-click on the file to view or right click on the file to view certain options. Click 'View' and a pop-up window will appear with the preview of your file.
Click 'BACK' to return to the Demurrage Claims Table.
To delete a claim record, tick its checkbox and click 'Delete Selected' at the top right corner of the page. You do not need to click 'Save Claims' at the bottom left corner of the page.
Please refer to Import Data - Demurrage Claims Table for more information.
Please refer to Demurrage Claims Offset List for more information.
You will be able to archive any claims that you do not need direct access to and store them in the Archive table, and unarchive them anytime. Tick the checkbox of the claims you want to archive and click on 'Archive' at the top right corner of the table. Archived claims will be stored in the Archive tab.
In the Archive tab, you may still access the demurrage folder to view your files, or tick the checkbox of the claims to delete or to unarchive, and the claims will return back to the Demurrage Claims table.
Please note that in order to unarchive your claims, you will need to change to ARCHIVE from the drop-down list on the left and the table will show all archived claims, and unarchiving will be enabled. If the selection is ALL, the table will display all claims including archived and unarchived claims, which will disable the Unarchive button.
To calculate the demurrage amount for an existing demurrage claim, click on the claim record's "Demurrage Calculations" icon (represented by a 'calculator') under 'Actions' in the table. You may also update existing demurrage calculations details here.
To calculate the demurrage amount for a new demurrage claim, you can create a new demurrage record by clicking on 'New Dem Calculation' at the top right corner of the page.
Both buttons will re-direct you to the 'Demurrage Calculations' page, where you can key in the details for the demurrage calculations, as well as generate a 'Demurrage Report' in the form of a PDF file from the inputs.
Click on the "Audit Trail" tab and input Claim ID and you will be able to view the previous updates of the claim (system will save last updated data for up to 7 times only). This allows you to track your data records in the event of any accidental changes and correct the mistakes accordingly.
You can export the data from the 'Demurrage Claims' table into a .CSV or Excel file by right-clicking anywhere in the table and clicking 'Export'. Choose the format of the file and it will be downloaded into your device for your usage.
Please refer to Table Layout Settings for more information.
When any important dates are impending or due, an automatic email can be sent to your designated email address(es) as a form of notification or reminder.
To activate this setting, click 'Settings' and 'My Profile' from the navigation sidebar on the left, followed by 'Reminder Settings'.
Term | Actions |
---|---|
Reminder Events | Select 'DEMURRAGE'. |
Reminder Time | Insert the number of days before the deadline ('Full Claim'/'Notification') that you will like to receive the email reminder. For example, if your claim deadline is 5 Mar, if you key in ''2'' and ''4' days', you will receive an email reminder 2 and 4 days before the deadline, which is 3 Mar and 1 Mar. |
Email List | Key in the email address(es) that will receive the email reminder. To add multiple email addresses, hit 'Enter' first. |
Click 'Save Changes' and you are done! An 'MAF Cloud - Upcoming Events Reminder' email on the 'Full Claim Deadline' and/or 'Notification Deadline' with all the relevant details will be sent to your designated email address(es) on the reminder day(s) by 9.30am (GMT +8).
(00:01) Manage Demurrage Records
(00:24) Manage Columns in Demurrage Table
(00:49) Save Customised Table Layouts
(00:55) Manage Demurrage Data in Teams
(00:01) Set Notification / Full Claim Deadlines
(00:15) Manage Reminder Settings
(00:32) Receive Timely Reminder Emails
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