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When you upload paper trades in create paper trades via CSV file and an error message appears that is not related to uploading duplicated trades (duplicated trades cannot be uploaded again to prevent repeated trades), it is due to:
1. You have selected the wrong broker's CSV file before uploading or
2. Your CSV file format has not been mapped before in the system (please contact us at support@mafint.com to map your file's format) or
3. Your CSV file format has been mapped before but certain product(s) has not been mapped into the system yet. To map the product, login to ADMIN account and filter the broker (eg SFSG) and scroll down to locate red highlighted cells. Check the correct MAF Product ID and fill in accordingly and save.
Try uploading the file again and it should be successful.
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