...
b. If the “Outstanding Qty” in physical trade table is not “0”, it means that the cargo title/ownership has not been received by your counterparty or delivered by your counterparty. Please input the trade’s title transfer date once it is available.
...
Data Connection
Our data center is based in Singapore, using Amazon Web Services (AWS). If you are outside of Singapore and face connection issues eg laggy connection when using our system, you can access the following websites to check the speed from your location to AWS or ALICLOUD data centers:
https://www.cloudping.cloud/aws
https://www.cloudping.cloud/alibaba
The number is the latency, so the lower, the better. With this, we will be able to easily know if the connection issue is associated with your internet connection or our system’s issue.